The SALT & Pepper Group: Speaking Engagaments

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Buy a copy of our critically acclaimed book on retail service, S.A.L.T & Pepper: Hank Davis’ Recipe for Success in Retail and Beyond! Retail executives, you may qualify for a free reviewer’s copy for your organization. Click here to place your request.		The SALT & Pepper Group was founded on the idea that a well-crafted success story or business philosophy can change the way people think and act for the rest of their lives. For more than 20 years, our team has turned our best-practices research into insightful presentations for business professionals around the world. Whether we speak on our acclaimed book, S.A.L.T. & Pepper: Hank Davis’ Recipe for Success in Retail and Beyond, or customize a presentation to match your company’s strategy, The SALT & Pepper Group will always wow your team with practical, research-based content and a dynamic delivery. Paul Bunyan & The Retail Leader: How technology is changing the role of the typical retail professional, and how your organization can adjust and thrive! Showtime: A breakdown of a day in the life of your retail offices or stores on their most productive day! Off The Canvas: A roadmap for rising after the economic fall and winning the fight for retail market share and customer loyalty! Hold The Cheese Please: The secrets to creating a retail sales culture characterized by class and professionalism and not cheesy, pushy pitches! A10: The formula for retail employee energy, success and high performance and how you can energize your team players in a minute! S.A.L.T. & Pepper: The story of Hank Davis and how his story will engage your associates and create excellence in service, advice, leadership and teamwork! Retail Market Master: A retail business development system to help your managers quickly become the provider of choice in their markets! The Customer Is Not Always Right: Why service representatives exist and how a culture of respectful advice and guidance fills customer needs and creates loyalty. The G.E.A.R.S. Of The World-Class Customer Experience: The 5 components of an effective retail customer service and advisory-based sales model and how you can quickly implement them! I D.A.R.E. You: The Psychology of retail sales and leadership! I Have Some Good News & Some Bad News: What we learned on our recent retail mystery shop and what you can do to change things up!